This week, I had a spontaneous idea: to start a ResearchOps Slack.
I started the Slack because I wanted a community where we can all share and formalise the knowledge we’re developing around helping user research teams operate maximally and efficiently at scale (AKA ResearchOps), a need that’s growing as big in-house user research teams become more commonplace. The ResearchOps Slack has been up and running just a few days and we’ve already got 180 members. Clearly, I wasn’t the only one feeling the need for community. Read More